Do I Have To Return My DirecTV Equipment?

What equipment do I need to return to DirecTV?

Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store.

Don’t know your account number.

Look on your bill, or find it now.

FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you..

What do you do with DirecTV equipment when you cancel?

Fortunately, DirecTV equipment returns are pretty straightforward. They send you a prepaid box and you drop it off at the post office or have them pick it up. Be warned, you can’t just take it to an AT&T store, though. Fortunately, you don’t have to return your satellite dish, so don’t try to fit that in the box.

How do I dispose of a DirecTV satellite dish?

Visit Earth911 and search the database for receivers to find a local e-waste recycling facility that’s close to you. Another option is to contact local scrap vendors in your area. They can easily remove and reuse the plastic and metal components of the satellite dish.

How do I negotiate with DirecTV?

Call 1-800-531-5000 and once connected to a customer service rep politely state you’d like to set up a disconnect date for your DirecTV service. You’ll likely be asked why and your answer should be your bill is too high and you’re considering lower priced options (streaming, Dish, over-the-air, etc.).

How long is directv contract?

If you’re new to DIRECTV, your 24-month programming commitment starts when you accept and activate service. If you already have DIRECTV service, you may enter a new 12- or 24-month commitment when you upgrade equipment, move your service to a new address, or accept certain promotions.

Can I return my DirecTV equipment in person?

Just take your unboxed equipment and 9-digit account number to your nearest FedEx or UPS Store. 2. FedEx Office or The UPS Store will pack and ship your equipment back to DirecTV at no additional cost to you.

When you cancel DirecTV do you have to return the dish?

Place all of the DirecTV equipment, such as the receivers and remotes, in the box and send it back using the provided label. The one exception is your satellite dish—you don’t need to send that back to DirecTV.

What is the best way to cancel DirecTV?

The only way to cancel your account is to call up your DirecTV service number. You can contact customer service at 1-800-288-2020. Customer service will be available between 8am and midnight EST, every day. Schedule a call when you have lots of time.

How can I cancel DirecTV without penalty?

Call Customer Service You can’t cancel DirecTV online. Instead, you must call their retention department at 1-800-228-2020 to get out of your contract.

Can I cancel directv and sign up again?

Once you cancel, you can sign back up for DirecTV and get a better price. As I stated before, once you cancel you are considered a new customer should you choose to sign back up for service.

What does it cost to cancel directv?

If you fail to maintain your 24-month programming commitment, you agree that AN EARLY TERMINATION fee of $20/month for each month remaining ON YOUR AGREEMENT APPLIES. If you cancel your order prior to installation, we will issue a full refund. DIRECTV programming and pricing may vary.